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Refunds and Store Credit

LoLBoost services are digital and start as soon as a booster or coach is assigned, so refund eligibility depends on how far your order has progressed. This page summarizes the Terms of Service; the Terms are what legally applies to your order.
You’re eligible for a partial refund (55%) or full store credit for the amount paid.
Once a booster or coach is assigned, the order is no longer eligible for a cash refund. If the service isn’t completed, you have the right to store credit for what’s missing from your order.
Once an order is completed, delivered in full as shown in your order status, there is no entitlement to a refund.
If LoLBoost is unable to complete the order before the season ends, you’ll receive a refund for the remaining, unfinished part of the order.

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How to request a refund or store credit

Open a support ticket with your order number. Support will check your order status and apply the applicable refund or store credit policy above.
Opening a chargeback instead of contacting support is a breach of our Terms of Service and may result in additional fees. Please reach out to support first, we’re here to help.