Order Disputes
An order dispute brings LoLBoost support into the case to help resolve a serious issue with your order that you and your booster couldn’t sort out directly.When should I open a dispute?
Open a dispute if your order has a serious issue, such as:- The result doesn’t match what was purchased (wrong rank, wrong number of wins, wrong service)
- Your booster is not resolving the issue through normal communication
- You believe your account was used outside the agreed terms
What happens when I open a dispute?
1
Your case is created
Explain the issue and attach supporting evidence (screenshots, match history, order chat messages).
2
The order is locked for review
This prevents changes while support reviews the case.
3
Your booster is notified
They get a chance to respond with their side of the case.
4
Support reviews and decides
Outcomes can include a refund to store credit, the remaining service being completed, or another agreed resolution.
What should I include?
- A clear explanation of the problem
- Screenshots or match history showing the issue
- Relevant order chat messages
Will my booster see my complaint?
Will my booster see my complaint?
Yes. Boosters are notified and can respond.
Does opening a dispute guarantee a refund?
Does opening a dispute guarantee a refund?
No. Each case is reviewed based on evidence and order details, following our refund policy.
How do I open a dispute?
How do I open a dispute?
Open a support ticket with your order number and details.