Contacting Your Booster or Coach
Every order on LoLBoost includes a direct order chat with your assigned booster or coach.1
Find your order chat
Go to My Orders in your dashboard, open the order in question, and you’ll land on the page with your order chat.
2
Use it for everything order-related
Scheduling, progress updates, account access for Solo boosts, preferred champions or roles, anything about your order belongs in the order chat.
Booster availability
Boosters occasionally step away (breaks, other orders, time zones). If your booster isn’t responding right away, give it a short window before assuming something is wrong, queue times and availability vary by rank and server.If your booster doesn't respond
If your booster is unresponsive in the order chat for a prolonged period, open a support ticket and our team will step in.
Keep communication on LoLBoost
Keep all order-related communication on LoLBoost so support can step in if something goes wrong. We can’t fully assist with issues that happened entirely off-platform.